Name of business: First Line Capital

Date of most recent privacy policy update: 3/23/23

What information we collect:

We obtain information from you in various ways, such as when you submit an application on our website or engage with other features on the site. When you apply, we may request personal details such as your name, email address, physical address, phone number, gross sales, credit card volume, or other related information. If you prefer to keep your identity anonymous, you may visit our site without revealing any personal information. To improve your browsing experience and collect data about visitors and site traffic, we utilize “cookies” similar to many other websites. For further details regarding cookies and their usage, please see the “Do we use ‘cookies’?” section below.


How and why we use the information we collect:

When you provide us with information during your application or use certain features of our site, we may use that information for various purposes. One such purpose is to personalize your experience on the site and provide you with content and products that align with your interests. We may also use the information to improve our customer service by responding quickly to your requests and inquiries. Additionally, we may use the information to administer other site features and for internal purposes, such as auditing, data analysis, and research aimed at enhancing our product and service offerings and customer communications. Furthermore, we may use the information to comply with legal obligations, resolve disputes with users, and enforce agreements with third parties. Finally, we may use the information for any other purpose for which you provided it or for which you consented to its use, or as specified when you provided it.


Do we share information with any other entities, and why?

Your personally identifiable information is not sold to external parties. However, we may share this information with website hosting partners and other parties who assist us in managing and operating our website, conducting our business, or providing services to you. These parties must agree to keep your information confidential. Similarly, investors and other parties who assist us in funding or providing services to you may also be given access to your information, but only under strict confidentiality agreements.

Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes. We may disclose personally identifiable information that we collect from you or that you provide to us:


How we keep the information we collect safe and secure:

We employ enterprise-grade firewalls to safeguard your information and closely monitor our servers around the clock to ensure that your data is secure. Your personal information is stored on secure networks that can only be accessed by a limited number of individuals with special access rights, who are obligated to maintain the confidentiality of the information.


Do we use Cookies?

Yes, we use cookies. Cookies are small files that can be transferred to your computer’s hard drive through your web browser if you allow it. These files enable the site or service provider’s systems to recognize your browser, capture and store specific information, and remember items in your shopping cart. Cookies also help us understand your preferences based on previous or current site activity, which enables us to improve our services and offer better site experiences and tools in the future.

To better understand our site visitors, we may contract with third-party service providers. However, these service providers are not authorized to use the information collected on our behalf except to assist us in conducting and improving our business.

You have the option to receive a warning each time a cookie is sent or turn off all cookies through your browser settings. However, please note that if you choose to disable cookies, some features that make your site experience more efficient may not be accessible, and some of our services may not function properly.


What rights do you have over the information you provide to us, and how you can request these rights:

Consumers have certain rights over the information they provide to businesses, including the right to opt out of marketing and to request access, deletion, or updates to their personal information. You may contact us at our business phone line or select the “Contact Us” page to request opt out, deletion, or to update information that has been collected.


List of Rights California Residents Have Under CCPA

The California Consumer Privacy Act (CCPA) is a law that grants California residents certain rights with regard to their personal information. Here are the rights that California residents have under CCPA:

  1. Right to know what personal information is being collected about them and how it is being used.
  2. Right to request that their personal information be deleted.
  3. Right to opt-out of the sale of their personal information.
  4. Right to know whether their personal information is being sold or disclosed and to whom.
  5. Right to access their personal information in a portable and readily usable format.
  6. Right to request that their personal information be corrected if it is inaccurate.
  7. Right to equal service and price, even if they exercise their privacy rights.

These rights apply to California residents and are designed to provide them with greater control over their personal information. The CCPA also requires businesses to provide certain disclosures and notices to California residents about their data collection and sharing practices.


How California Residents Can Request Their CCPA Rights Regarding Information We Have About You or Authorize Another Person to Request on Their Behalf

Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to the personal information that a business has collected about them, as well as the right to request that the business delete that information. Here are the steps a California resident can take to request their CCPA rights:

  1. Identify the business(es) that you want to request information from. This could include any company that you have interacted with or provided personal information to.
  2. Review the business’s privacy policy to determine if they have a process in place for handling CCPA requests. Some businesses may have an online form or email address specifically for these requests.
  3. If the business does not have a process in place, you can still make your request by contacting them through their customer service department or other available channels, such as a contact form on their website.
  4. When making your request, be sure to include enough information to help the business identify you, such as your name, address, and email address. You may also be required to provide additional information to verify your identity.
  5. You can also authorize another person to request on your behalf by providing that person with written permission. The person making the request will need to provide their own identifying information as well as yours.
  6. Once the business receives your request, they will have 45 days to respond. If they need additional time, they can request an extension of up to 90 days, but they must inform you of the extension within the initial 45-day period.
  7. If the business denies your request, they must provide an explanation for the denial.

It’s important to note that the CCPA applies only to California residents, and businesses must provide information to residents free of charge.

You can request any of this information by contacting our phone line, or by selecting the “Contact Us” page.


How Long We Keep the Personal Information You Collect

2 years, unless you are a current customer with an active service in place or requested by the consumer to delete.